Free shipping on all orders over $50 within the US.
Orders are processed and shipped within 1-3 business days. This excludes The Estate Candle which may take longer to process due to this product being custom made.
Order process times are subject to change as our candles are poured in small batches and on-hand inventory is kept low in order to maintain a reduced footprint. If you have questions about your order, please email us directly at firstname.lastname@example.org.
We cannot issue refunds for lost or stolen packages which have been confirmed as delivered to the shipping address. If you believe your package has been lost or stolen, please contact the carrier and provide them with the tracking information provided in the confirmation email.
We accept returns on products purchased directly from lehmanndesignhaus.com within 7 days of receipt only if the product broke during shipping. This excludes The Collection Kit. Please take a photo of your product and send it with your order number and explanation to email@example.com and we will proceed to resolve the issue. The customer is responsible for the cost of return shipping. Refunds for returned product will be made within two weeks of the return of the product to the original form of payment. For additional questions regarding returns and exchanges email firstname.lastname@example.org.